Privacy Policy

Effective date: 22 August 2026

Capstack provides website, WhatsApp, AI-assistance, CRM, booking, payment-link and support services. This policy explains how information is handled.

Information collected

We may receive names, business details, contact information, enquiry records, website content, service preferences, support communications, analytics, lead data and access supplied for an agreed project.

Use of information

Information is used to plan, build, operate and support services; respond to enquiries; configure integrations; provide reports; process agreed fees; and meet legal obligations.

Customer data

Customers remain responsible for having a lawful basis to collect and use their own customer or lead data. Capstack processes such data only for the agreed service and instructions.

Sharing and providers

Information may be processed by hosting, analytics, communication, AI, CRM, payment or professional-service providers needed to deliver the agreed scope. We do not sell personal information.

Security and retention

Reasonable safeguards are used according to the purchased plan. Information is retained only as long as reasonably needed for service delivery, records, disputes and legal compliance.

Your choices

You may request access, correction or deletion, subject to contractual, technical and legal retention requirements.

Contact

Message Capstack on WhatsApp at +91 99101 55810.

Have this policy reviewed by an Indian legal professional before processing sensitive or large-scale customer data.